Leave us a message

We'll reply via email as soon as possible!

Please make sure you've read our FAQs, as most of the time the answer to your question will be there.

Contact form

*For a quicker and clearer response, please use only one support channel to contact us. If you've already emailed us, avoid sending the same query through live chat, as this could delay our response and cause confusion.

You can also email us at:

help@genshinaccountsbay.com

or Join our Discord Community