Three simple steps:

1. Pick the product you want and check out.
2. Pay using your preferred method.
3. Receive the codes by email straight away, and in your website account under the email you used at checkout.

Delivery is instant in most cases.

In almost all cases, instantly.

• Delivered to your email the moment your payment is confirmed.
• In the rare case it is not instant, we deliver manually within 24 hours at the latest.
• You can also find it in your website account, under the email you used at checkout.
• If it has been more than 24 hours, contact us via live chat and we will sort it out right away.

We’ve been selling accounts since 2022. You can check our customer feedback and reviews for extra peace of mind.

Yes. You can buy as many products as you like in one order, and each one is delivered the same way, straight to your email.

Yes. Our Custom Account Scouting service can track down a specific account for you. Tell us exactly what you are looking for, either on the scouting page or via live chat, and we will let you know what is possible. There is no obligation.

If your account came with an email, your login details were provided as an email plus an email password. If you only received an email and one password, the email password is usually the same as the game password.

To receive your verification codes, go to the website that matches your email domain and log in with those details:

• @outlook.com: https://outlook.com/
• @8you.top: http://mailcode.admining.cn/
• @rambler.ru: https://mail.rambler.ru/
• @mail5th.com: https://mail5th.com/login
• @163.com: https://mail.163.com/
• @ssr6.top / @cs999.site / @gazhkj.com: http://mail.gazhkj.com/
• @shouyouzd.com: http://jiakechong.top:888/
• @yx11.net: http://mail.yx11.net/
• @66email.cn / @521521521.cn: http://43.143.98.133/
• @goeschman.com: https://byssr.com/d/em2
• @yesmail.vip: https://mail.rurl.vip/
• @mesh163.com: http://185.242.234.90/
• @nyzcmy.site: https://byssr.com/d/em3
• @eaaaee.top: http://mail.eaaee.top/?_task=mail&_mbox=INBOX#
• @sina163.online: http://www.email16.top/
• @yydsblue.com: http://134.122.191.243/
• @mail666.net: http://mail666.net/
• @1A6DA.a9ifwa.online: http://185.242.232.77/
• @142d.cn: http://114.132.66.141/
• @bkmbbb.online: http://103.97.131.220/
• @sina163.com: http://www.email16.top/
• @sharklasers.com: https://www.guerrillamail.com/zh

Your account can come with different email providers. If you have issues logging in, contact us and we’ll point you to the correct login steps for your specific email provider.

1. If you are already logged in on PS4/PS5, create a new PSN account first.
2. Log in to the HoYoverse account site and link an email: https://account.hoyoverse.com/
3. Launch the game on the new PSN and log in using the linked email.

Accounts come with an email you can access, so you can take full ownership of what you purchased.

Wait a few days, usually 6 to 7, without attempting to log in. Avoid VPNs and repeated attempts because they can extend the cooldown due to security systems.

If you encounter this issue, please wait a few hours and reinstall the game. After reinstalling, you should see an option to “Transfer Data” and be able to log in successfully.

This is a common technical issue and does not affect the account itself.

This usually means you selected the wrong server or region. Switch server and try again.

Card declines are handled entirely by your bank or card provider, not by us. Here is what usually helps:

• Make sure the billing address entered at checkout matches what your bank has on file. Name, last name and address all need to match the details registered with your credit or debit card.
• Check that your card allows international and online purchases. Some cards have these blocked by default.
• Turn off any VPN before paying. VPNs frequently cause payment failures and are not allowed on our website, as your location appears inconsistent with your card details.
• If the first attempt was declined, wait before trying again, ideally around 30 minutes. Retrying too quickly can make things worse as banks may add extra blocks after multiple failed attempts.
• If none of the above helps, trying a different card is usually the fastest solution. Again, not immediately after a failed attempt.

We do not have visibility into why a specific card was declined and cannot process payments on your behalf. Your bank is the best point of contact if the issue continues.